Today I had to download an MPEG-4 video file from iTunes for transcription for a client. Obviously I was unable to load the video file into my transcription software so I had to find a conversion tool. My wonderful tech support, Jon (who is also my husband), searched and found a tool at http://www.cucusoft.com/.
I downloaded the Cucusoft iPod Movie & Video Converter. It was really easy to use and took approximately 30 minutes to convert a 60 minute MPEG-4 to MP3. Problem solved!